/* ============================================================
   MOOD CARE · Support chat v2 — airy messenger skin
   ============================================================ */

:root {
    --mc-keyboard-offset: 0px;
    --mc-panel-radius: 24px;
    --mc-panel-bg: color-mix(in srgb, var(--bg-elevated) 90%, transparent);
    --mc-panel-shadow: 0 28px 72px rgba(0, 0, 0, 0.48), 0 0 0 1px rgba(255, 255, 255, 0.05);
    --mc-bubble-op-bg: rgba(255, 255, 255, 0.06);
    --mc-bubble-me-bg: color-mix(in srgb, var(--accent) 14%, rgba(255, 255, 255, 0.04));
    --mc-composer-bg: rgba(255, 255, 255, 0.05);
    --mc-composer-shadow: 0 10px 36px rgba(0, 0, 0, 0.32);
}

html[data-theme="light"] {
    --mc-panel-bg: color-mix(in srgb, var(--bg-elevated) 94%, #fff);
    --mc-panel-shadow: 0 24px 56px rgba(15, 23, 42, 0.14), 0 0 0 1px rgba(15, 23, 42, 0.06);
    --mc-bubble-op-bg: rgba(15, 23, 42, 0.05);
    --mc-bubble-me-bg: color-mix(in srgb, var(--accent) 12%, #fff);
    --mc-composer-bg: rgba(255, 255, 255, 0.92);
    --mc-composer-shadow: 0 8px 28px rgba(15, 23, 42, 0.1);
}

/* ——— Panel ——— */
.mood-care-panel.mood-care-v2.support-chat-panel {
    border: 0;
    border-radius: var(--mc-panel-radius);
    background: var(--mc-panel-bg);
    -webkit-backdrop-filter: blur(20px);
    backdrop-filter: blur(20px);
    box-shadow: var(--mc-panel-shadow);
    overflow: hidden;
}

.mood-care-panel.mood-care-v2.support-chat-panel.open {
    animation: mood-care-v2-in 0.24s var(--ease-out, cubic-bezier(0.22, 1, 0.36, 1));
}

@keyframes mood-care-v2-in {
    from { opacity: 0; transform: translateY(14px); }
    to { opacity: 1; transform: none; }
}

.mood-care-panel.mood-care-v2.support-chat-panel--view-conversation::before {
    display: block !important;
    content: "";
    position: absolute;
    top: -80px;
    right: -60px;
    width: 240px;
    height: 240px;
    border-radius: 50%;
    background: var(--accent-glow, color-mix(in srgb, var(--accent) 22%, transparent));
    filter: blur(56px);
    opacity: 0.22;
    pointer-events: none;
    z-index: 0;
}

.mood-care-panel.mood-care-v2.support-chat-panel--view-home::before {
    display: block !important;
    opacity: 0.28;
}

.mood-care-panel.mood-care-v2 .mood-care-handle::after {
    background: color-mix(in srgb, var(--text-muted) 28%, transparent);
}

/* Backdrop (Mood only) */
body.mood-layout-v2 .support-chat-backdrop--visible {
    background: rgba(4, 8, 14, 0.58);
    -webkit-backdrop-filter: blur(12px);
    backdrop-filter: blur(12px);
}

/* ——— Header ——— */
.mood-care-v2 .mood-care-header.support-chat-header {
    padding: 12px 16px;
    min-height: 56px;
    border-bottom: 0;
    background: transparent;
    position: relative;
    z-index: 2;
}

.mood-care-v2 .mood-care-header.support-chat-header::after {
    content: "";
    position: absolute;
    left: 16px;
    right: 16px;
    bottom: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, color-mix(in srgb, var(--border) 70%, transparent), transparent);
    pointer-events: none;
}

.mood-care-v2 .mood-care-avatar.support-chat-header-avatar {
    width: 36px;
    height: 36px;
    border: 0;
    background: color-mix(in srgb, var(--accent) 12%, var(--surface-2));
    box-shadow: 0 0 0 2px color-mix(in srgb, var(--accent) 22%, transparent);
}

.mood-care-v2 .support-chat-header-avatar-status {
    width: 9px;
    height: 9px;
    border-width: 2px;
    animation: mood-care-pulse 2.4s ease-in-out infinite;
}

@keyframes mood-care-pulse {
    0%, 100% { transform: scale(1); opacity: 1; }
    50% { transform: scale(1.08); opacity: 0.82; }
}

.mood-care-v2 .support-chat-title {
    font-size: 14px;
    font-weight: 600;
    letter-spacing: -0.015em;
}

.mood-care-v2 .support-chat-header-subtitle {
    font-size: 11.5px;
    color: var(--text-dim);
    margin-top: 1px;
}

.mood-care-v2 .mood-care-close.support-chat-close {
    width: 32px;
    height: 32px;
    border: 0;
    border-radius: 10px;
    background: transparent;
    color: var(--text-muted);
}

.mood-care-v2 .mood-care-close.support-chat-close:hover {
    background: color-mix(in srgb, var(--text) 6%, transparent);
    color: var(--text);
}

/* ——— Body / messages ——— */
.mood-care-v2 .mood-care-body.support-chat-body {
    position: relative;
    z-index: 1;
    background: transparent;
}

.mood-care-v2 .mood-care-messages.support-chat-messages {
    padding: 18px 16px 12px;
    gap: 14px;
    scroll-padding-bottom: 16px;
}

.mood-care-v2 .mood-care-welcome {
    padding: 0 0 8px;
    margin-bottom: 4px;
}

.mood-care-v2 .mood-care-welcome__title {
    font-size: 17px;
    font-weight: 600;
}

.mood-care-v2 .mood-care-unread-banner__btn {
    border: 0;
    border-radius: 14px;
    background: color-mix(in srgb, var(--accent) 10%, var(--surface-2));
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--accent) 16%, transparent);
}

.mood-care-v2 .mood-care-promo {
    border: 0;
    border-radius: 14px;
    background: color-mix(in srgb, var(--text) 5%, var(--surface-2));
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--border) 55%, transparent);
}

.mood-care-v2 .mood-care-banner.support-chat-high-load {
    border: 0;
    border-radius: 14px;
    background: color-mix(in srgb, var(--warning) 10%, var(--surface-2));
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--warning) 18%, transparent);
}

/* Operator bubbles */
.mood-care-v2 .support-chat-msg--operator .support-chat-msg-inner {
    padding: 11px 14px;
    border: 0;
    border-radius: 18px 18px 18px 4px;
    background: var(--mc-bubble-op-bg);
    -webkit-backdrop-filter: blur(8px);
    backdrop-filter: blur(8px);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

.mood-care-v2 .support-chat-msg--player {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    align-self: flex-end;
    gap: 4px;
    max-width: min(78%, 320px);
}

.mood-care-v2 .support-chat-msg--player .support-chat-msg-bubble {
    padding: 11px 14px;
    border: 0;
    border-radius: 18px 18px 4px 18px;
    background: var(--mc-bubble-me-bg);
    color: var(--text);
    box-shadow: inset 0 1px 0 color-mix(in srgb, var(--accent) 12%, transparent);
    width: fit-content;
    max-width: 100%;
    min-width: 52px;
}

.mood-care-v2 .support-chat-msg--player .support-chat-msg-bubble a:not(.support-chat-file-card):not(.support-chat-img-wrap) {
    color: var(--accent);
}

.mood-care-v2 .support-chat-msg-body {
    font-size: 14px;
    line-height: 1.5;
}

.mood-care-v2 .support-chat-msg-meta {
    margin-top: 3px;
    padding-left: 4px;
}

.mood-care-v2 .support-chat-msg-time {
    font-size: 10.5px;
    color: var(--text-dim);
    letter-spacing: 0.01em;
}

.mood-care-v2 .support-chat-msg-row {
    gap: 10px;
    max-width: 88%;
}

.mood-care-v2 .support-chat-msg--operator {
    flex: 0 1 auto;
    min-width: 0;
    max-width: calc(100% - 38px);
}

.mood-care-v2 .support-chat-msg--operator .support-chat-msg-inner {
    width: fit-content;
    max-width: 100%;
}

.mood-care-v2 .support-chat-msg-avatar {
    width: 28px;
    height: 28px;
    margin-top: 1px;
    border: 0;
    background: color-mix(in srgb, var(--accent) 10%, var(--surface-2));
    box-shadow: 0 0 0 1px color-mix(in srgb, var(--accent) 14%, transparent);
}

.mood-care-v2 .support-chat-msg-row--continued {
    margin-top: -6px;
}

.mood-care-v2 .support-chat-msg-row--continued .support-chat-msg-avatar {
    visibility: hidden;
}

.mood-care-v2 .support-chat-msg-row--continued .support-chat-msg-meta {
    display: none;
}

.mood-care-v2 .support-chat-msg-row--continued .support-chat-msg--operator .support-chat-msg-inner {
    border-radius: 12px 18px 18px 4px;
}

.mood-care-v2 .support-chat-msg--system {
    font-size: 11.5px;
    color: var(--text-dim);
    padding: 6px 12px;
    border-radius: 999px;
    background: color-mix(in srgb, var(--text) 4%, transparent);
    width: fit-content;
    max-width: 92%;
    margin-inline: auto;
}

/* Quick replies */
.mood-care-v2 .mood-care-chips.support-chat-quick-replies {
    padding: 0 14px 6px;
    mask-image: linear-gradient(90deg, transparent, #000 12px, #000 calc(100% - 12px), transparent);
}

.mood-care-v2 .mood-care-chips .support-chat-flow__chip {
    min-height: 34px;
    padding: 7px 14px;
    border: 0;
    border-radius: 999px;
    background: color-mix(in srgb, var(--text) 6%, var(--surface-2));
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--border) 50%, transparent);
    font-size: 12.5px;
    font-weight: 600;
}

.mood-care-v2 .mood-care-chips .support-chat-flow__chip:hover {
    background: color-mix(in srgb, var(--accent) 8%, var(--surface-2));
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--accent) 20%, transparent);
}

.mood-care-v2 .mood-care-chips .support-chat-flow__chip--back {
    color: var(--accent);
    background: color-mix(in srgb, var(--accent) 8%, transparent);
}

/* Footer / composer */
.mood-care-v2 .mood-care-footer.support-chat-footer {
    padding: 8px 12px calc(10px + env(safe-area-inset-bottom, 0px) + var(--mc-keyboard-offset));
    border-top: 0;
    background: linear-gradient(180deg, transparent, color-mix(in srgb, var(--bg-elevated) 88%, transparent) 28%);
}

.mood-care-v2 .mood-care-composer .support-chat-composer__bar,
.mood-care-v2 .mood-care-composer__bar {
    margin: 0 2px;
    padding: 5px 6px 5px 4px;
    gap: 2px;
    border: 0;
    border-radius: 18px;
    background: var(--mc-composer-bg);
    -webkit-backdrop-filter: blur(14px);
    backdrop-filter: blur(14px);
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--border) 70%, transparent);
    transition: box-shadow 0.18s ease;
}

.mood-care-v2 .mood-care-composer .support-chat-composer__bar:focus-within,
.mood-care-v2 .mood-care-composer__bar:focus-within {
    border-color: transparent;
    box-shadow:
        inset 0 0 0 1px color-mix(in srgb, var(--accent) 42%, transparent),
        0 0 0 3px color-mix(in srgb, var(--accent) 10%, transparent);
}

.mood-care-v2 .mood-care-composer__attach {
    width: 36px;
    height: 36px;
    border-radius: 12px;
    color: var(--text-muted);
}

.mood-care-v2 .mood-care-composer__attach:hover {
    color: var(--text);
    background: color-mix(in srgb, var(--text) 6%, transparent);
}

.mood-care-v2 .mood-care-composer__input {
    font-size: 15px;
    line-height: 1.45;
    min-height: 36px;
    max-height: 120px;
    padding: 8px 6px;
}

.mood-care-v2 .mood-care-composer__send {
    width: 36px;
    height: 36px;
    min-width: 36px;
    border-radius: 12px;
    border: 0;
    background: transparent;
    color: var(--text-dim);
    transition: background 0.18s ease, color 0.18s ease, transform 0.12s ease;
}

.mood-care-v2 .mood-care-composer__send.mood-care-send--ready {
    background: color-mix(in srgb, var(--accent) 88%, transparent);
    color: var(--btn-primary-text, #041016);
}

.mood-care-v2 .mood-care-composer__send.mood-care-send--ready:hover:not(:disabled) {
    filter: brightness(1.05);
}

.mood-care-v2 .mood-care-composer__send:active:not(:disabled) {
    transform: scale(0.94);
}

.mood-care-v2 .mood-care-composer__send:disabled {
    opacity: 0.35;
    background: transparent;
    color: var(--text-dim);
}

.mood-care-v2 .mood-care-composer__send .support-chat-composer__send-icon {
    width: 18px;
    height: 18px;
}

.mood-care-v2 .mood-care-composer__hint {
    display: none;
}

.mood-care-v2 .mood-care-block.support-chat-block-banner {
    border: 0;
    border-radius: 14px;
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--danger, #ef4444) 16%, transparent);
}

/* Notify bar + welcome teaser */
body.mood-layout-v2 .support-chat-notify-bar {
    border: 0;
    border-radius: 18px;
    background: var(--mc-panel-bg);
    -webkit-backdrop-filter: blur(16px);
    backdrop-filter: blur(16px);
    box-shadow: var(--mc-panel-shadow);
}

body.mood-layout-v2 .support-chat-welcome-teaser__box {
    border: 0;
    border-radius: 20px;
    background: var(--mc-panel-bg);
    -webkit-backdrop-filter: blur(16px);
    backdrop-filter: blur(16px);
    box-shadow: var(--mc-panel-shadow);
}

body.mood-layout-v2 .support-chat-welcome-teaser__bubble {
    border: 0;
    background: color-mix(in srgb, var(--text) 4%, transparent);
    border-radius: 16px;
}

body.mood-layout-v2 .support-chat-welcome-teaser__cta {
    border: 1px solid color-mix(in srgb, var(--accent) 35%, transparent);
    border-radius: 999px;
    background: transparent;
    color: var(--accent);
    font-weight: 600;
}

body.mood-layout-v2 .support-chat-welcome-teaser__cta:hover {
    background: color-mix(in srgb, var(--accent) 10%, transparent);
    filter: none;
}

/* Mobile */
@media (max-width: 640px) {
    .mood-care-v2.mood-care-panel.support-chat-panel--mobile-full {
        border-radius: 0;
    }

    .mood-care-v2 .mood-care-messages.support-chat-messages {
        padding: 14px 12px 10px;
    }

    .mood-care-v2 .mood-care-footer.support-chat-footer {
        padding: 8px 10px calc(10px + env(safe-area-inset-bottom, 0px) + var(--mc-keyboard-offset));
    }
}

@media (min-width: 641px) and (max-width: 1024px) {
    .mood-care-v2.mood-care-panel.support-chat-panel--tablet-sheet {
        border-radius: var(--mc-panel-radius) var(--mc-panel-radius) 0 0;
    }
}

@media (max-width: 1023px) {
    body.mood-mobile-v3 .mood-care-v2 .mood-care-footer.support-chat-footer {
        padding-bottom: calc(10px + env(safe-area-inset-bottom, 0px) + var(--mc-keyboard-offset));
    }
}

@media (prefers-reduced-motion: reduce) {
    .mood-care-v2.support-chat-panel.open,
    .mood-care-v2 .support-chat-header-avatar-status {
        animation: none;
    }

    .mood-care-v2 .mood-care-composer__send {
        transition: none;
    }
}